FAQs
Review some of our frequently asked questions below and reach out for any additional information.
Yes, reservations are required for health and safety reasons and can be made here: CALENDAR. Please call ahead to inquire about same day availability. We cannot guarantee admission without a reservation.
For open play, no. You may arrive any time within your scheduled three-hour window. For classes, we ask that you arrive on time.
Our general play space is best suited for children aged 6 months-6 years old. While the space is best for kids within this range, we do have a selection of games and activities for kids 6+ as well.
Yes! Babies under 6 months are always welcome at Sprout City completely free of charge and welcome to play in our soft play area for non-walking kiddos.
YES! We sell prepackaged snacks and drinks for both adults and children.
Absolutely! We also have child-friendly snacks in the cafe space that are available for purchase. Our only request is you leave any nut-based snacks at home to keep our friends with allergies safe while playing.
The inside space is a shoe-free zone and socks are required for children to play. Adults are required to wear socks, or shoe covers will be provided. You can bring your own socks or purchase grip socks at check-in for $5. We offer storage for shoes and bags.
We sell children’s and adult grip socks that can be purchased at check-in for $5.
At Sprout City, your family’s health and safety are a top priority. We close between every session for thorough cleaning, perform a nightly deep clean, and maintain three HEPA air filters that refresh the air every hour. The play area includes a sink for handwashing, and we provide plenty of hand sanitizing stations throughout the space. We ask that children wash their hands before playing. Toys and surfaces are cleaned and sanitized regularly. Our staff follows strict hygiene protocols, and we maintain a safe, healthy environment so kids can explore freely and parents can relax with peace of mind.
We ask that you wait until your child is no longer sick before you bring your child to Sprout City. For the safety of other children, we reserve the right to ask any sick child to stay home and will ask you to reschedule your session in the event that happens. If your child is too sick for school or childcare, they are too sick for Sprout City. Please feel better and come play another day!
Check our calendar for scheduling
Find class times and play session availability, and book directly from our calendar.
Discover Sprout City
A mini city designed for imaginative play for kids 0-6
Step onto our kid-sized Main Street with custom playhouses and engaging spaces for curious minds.
Open floor plan for easy observation
Easily keep an eye on your kiddos for peace of mind while they immerse themselves in play.
Socks-only play area that’s cleaned between every session
Drop your shoes and coats in our designated cubby area to help keep our space tidy and comfortable. Forgot socks? Most sizes are available for purchase on-site.
On-site wi-fi and kid-friendly snacks and drinks
We're big snack fans here. Bring your own (no nuts, please!) or purchase snacks and bottled drinks on site. Grownups can take advantage of complimentary Wi-Fi during your visit, too.
Fun and comfort for all
With engaging play experiences and thoughtful amenities, both kids and their caregivers feel welcome.
A space for growing imaginations and budding independence
Sprout City encourages kids to be kids. Through play, little ones engage their minds and bodies while making memories and building friendships.